Customer Advisory Groups

 Over recent months, many of our customers have told us they want to be more involved, and involved earlier in our thinking, with more opportunity to understand and feedback on what’s changing and why. That’s why we’ve launched our brand new Customer Advisory Groups.

What are the Customer Advisory Groups?

A group of 25 retailers from both independent and franchise backgrounds who have committed to meeting in person, every quarter with Autotrader to create a consistent and trusted channel between Autotrader and retailers of all sizes. These retailers will help us to improve how we design products, implement and communicate change, and build confidence in how we work as a partner to support your business.

Meet the Group

A message from our CEO

Hear why our CEO, Nathan Coe is committed to working with retailers in these groups and the benefit he hopes to see from them for both retailers and Autotrader.

Stay up to date

Find out what’s happening in the groups and how we’re driving change, together.

Customer Advisory Group Updates
Listening to Retailers: What we heard and what we’re doing next
Listening to Retailers: What we heard and what we’re doing next
Listening to Dealers: Our first Customer Advisory Group
Listening to Dealers: Our first Customer Advisory Group
Our new Customer Advisory Groups are here
Our new Customer Advisory Groups are here
See the latest updates

Want to speak to someone?

If you have any questions about the Customer Advisory Group, drop us an email at customeradvisorygroup@autotrader.co.uk or contact your Account Manager.