Deal Builder: Best practice guide
With Deal Builder, you can meet evolving buyer expectations and maximise your conversion by offering a seamless omnichannel experience.
Use this guide to get the most out of Deal Builder and your advertising.
Need a reminder?
What is a deal?
A deal is an informed, committed enquiry that comes through the Deal Builder journey. When building a deal, customers can choose to add options such as: a part exchange guide price, finance preferences, a handover preference, and a refundable reservation. They can choose to interact with as many or as few of these options as they choose.
Ensuring your adverts are Deal Builder-ready
Vehicle Listings: Accuracy, detail, and presentation
Your vehicle listing is more than just an advert, it’s the buyer’s first experience of your brand and the vehicle. In the context of Deal Builder, that listing becomes the foundation of trust that determines whether a customer is confident enough to take the next step - whether that’s submitting a part-exchange, applying for finance, or paying a reservation fee.
To help you get the most from Deal Builder, we’ve broken down exactly what makes a listing work, from presentation and accuracy to consistency and value communication.
Key elements of a high-performing listing
Professional, consistent imagery
What to include:
Minimum 20 high-resolution images per vehicle
Wide-angle shots of the front, rear, both sides, and ¾ angles
Close-ups of key interior features: infotainment screen, steering wheel, seats, gearstick
Boot space, wheels, and any optional extras (e.g. sunroof, parking sensors)
A clear photo of the dash with the mileage visible
Presentation tips:
Photograph vehicles in a clean, neutral environment (avoid distractions in the background)
Consistent lighting and framing across all vehicles strengthens your brand professionalism
Avoid wet vehicles or photos taken in low light - they reduce buyer trust
Use Co-Driver Smart Image Management to re-order your images in an order that most appeals to buyers, in one click
💡 Listings with 20+ images receive significantly more engagement across all Deal Builder actions
Complete all vehicle details
Use the structured fields when listing a vehicle in Portal to provide as much detail as possible. This ensures listings appear in relevant search results and gives buyers confidence in the vehicle’s provenance and condition. This will also help Co-Driver AI Generated Descriptions create a more accurate and engaging description.
Key fields to complete:
Full spec level (trim, features, packages)
Accurate mileage
Number of previous owners
MOT expiry date
Service history – ideally described as “full” or “main dealer,” where applicable
ULEZ status (especially for urban buyers)
Road tax and insurance group (when known)
Try to avoid:
Leaving optional fields blank
Entering service history or ownership details into the description only (instead of data fields)
Inconsistent use of trim names, which can cause mismatched search results
Transparent, buyer-friendly descriptions
The written description is your opportunity to communicate value - not just spec. It’s where tone, clarity, and honesty can set you apart.
Here's a structure you could follow:
Introductory sentence: What makes this car stand out?
Condition highlights: Recent service, new tyres, immaculate interior?
Spec & features: Emphasise convenience and safety features (e.g. heated seats, Apple CarPlay)
Included value: Mention any warranty, breakdown cover, or servicing prep
Call to action: Invite the buyer to start their deal online or reserve today
💡 Or, use Co-Driver AI Generated Descriptions to create an accurate, engaging and optimally-structured description in just one click.
Price to the live Market
Use Retail Check to benchmark pricing to the live retail market
Stay competitive within your postcode — overpricing can impact advert views and deals
Leverage the 'Great Price', 'Good Price' tags by aligning with market valuations
Factor in features, condition, and service when setting a price - and communicate that value clearly
Include extras that add confidence
You’re not just selling a vehicle — you’re selling assurance. Include any value-added extras to strengthen buyer confidence.
Add these where relevant:
Warranty coverage (for example “6 months included”)
Recent service work or part replacements
Breakdown cover
Fresh MOT with purchase
Vehicle preparation (e.g. full valet, 60-point check)
💡 Buyers using Deal Builder are more likely to convert when they feel supported and protected throughout the journey.
Need more help improving listings?
We're more than happy to offer tailored guidance and performance insights. If you’d like support refining your listings or training your team, reach out to your Account Manager - we’re here to help you succeed with Deal Builder.
Your Deal Builder contacts
To support you throughout this setup process, you have a team of Autotrader colleagues working with you to ensure you're ready to get the most from Deal Builder.
Digital Performance Manager
Performance Managers are your go-to person for anything Deal Builder. They are our product experts.
Account Manager
Your dedicated Account Manager is here as always to support with your performance, best practice and other account questions.