Download the presentations from The Road Ahead for Automotive Retail

The progress on the road ahead for automotive retail

Hear how the major themes in automotive right now, namely electrification, distribution and digitalisation have developed over the last year. You’ll hear:

  • The impact the shift to electric is having brand loyalty

  • How agency models are evolving and what strategies are succeeding

  • What the role of the retailer is in the digital era

Ian Plummer, Commercial Director, Auto Trader

Is it time to get Back to Basics?

Following months of research and 80 interviews with leading franchise retailers, industry consultant Glenn Mercer will take you through the findings of a ground-breaking research project into what franchise retailers need to do to succeed in the new normal. In the first of two sessions, he’ll:

  • What the new normal for retail is and what challenges franchise retailers need to face and adapt to in the near future

  • Look at why there is a need for retailers to get back to basics 

  • Explain what areas you need to focus on to mitigate challenges in the current market

Glenn Mercer, President, GM Automotive LLC

The measures of success

Following his earlier presentation, Glenn will explain how you can drive profitability through 2025 and beyond. You’ll:

  • Understand the difference between inputs (KPIs) and outputs and how inputs drive profitability

  • Learn how and which KPIs you should be looking at to ensure you are measuring what matters

  • Analyse which KPIs drive the most benefit for your business

Glenn Mercer, President, GM Automotive LLC

KPIs: The key to success

Building on Glenn’s earlier session, this presentation featuring ASE will identify how you can approach measurement and improvement at your business. In this session you’ll:

  • Identify a cross-industry set of KPIs that you can apply in your business and that can be benchmarked against the wider industry

  • Learn how to calculate your performance against your KPIs and industry benchmarks

  • Hear what solutions you can utilise to drive performance against your KPIs

Ben Holmes, Regional Director, ASE Global

Earl Carroll, Product Director, ASE Global

Marc Palmer, Head of Strategy & Insight, Auto Trader

Matt Schofield, Sales Director, Auto Trader

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